Managing Your Business Relationship with the Customer is Complicated
But with our reliable Dynamics 365 CRM solutions, it isn’t hard either.
What is CRM?
CRM (Customer relationship management) is a technology of data-driven software solutions to manage all your company’s relations and to boost your interactions with customers. CRM’s simple goal is to improve business relations with your customers. If you do not consider an integrated CRM solution for your business, you may tend to lose growth opportunities, revenue because you’re not enhancing your operating processes or unleashing the most out of your customer relationships or sales leads.
Microsoft Dynamics is known for its user-friendly interface and deep integration with other Microsoft products, such as Office 365 and Microsoft Azure. This seamless integration allows for a unified experience, easy data sharing, and advanced analytics. Moreover, it offers cloud-based deployment options, providing businesses with the flexibility to access their data from anywhere and ensure scalability as their needs grow.
Microsoft Dynamics empowers businesses to make informed decisions, drive growth, and deliver exceptional customer experiences, making it a valuable tool for companies of all sizes and industries seeking to enhance their operations and stay competitive in today’s dynamic business landscape.Microsoft Dynamics is a suite of business applications developed by Microsoft to help organizations streamline their operations and improve overall efficiency. It offers a range of solutions tailored for various business functions, including sales, marketing, customer service, finance, and operations.
Transform Your Business and Keep Up the Steady Pace
Why do you need Dynamics CRM solutions?
Offer Better Customer Support
Having customer information such as previous purchases and interactions can help customer support representatives provide better and faster customer service.
Identifying New Trends
The collection of customer data can help businesses in establishing trends and insights about their customers.
Dynamics CRM provides a better understanding of the pipeline of sales and makes forecasting simpler and more accurate.
Why use Dynamics 365 CRM solutions?
Dynamic Cross-channel Engagement
Dynamics 365 CRM offers omnichannel engagement such as communication on Phone Sms, Chat and Social channels like Facebook, line, Twitter, and WeChat.
Dynamics 365 CRM's power automation allows you to create flexible workflows within the software and between your third-party applications.
Dynamic Pipeline management
Get a clear overview of deals arranged under different stages to give you a clear view of ongoing deals and the status of your pipeline. This helps you in the forecasting of your sales, identification of bottlenecks, and making data-driven decisions.
The Microsoft platform has many benefits over other CRM solutions, Dynamics 365 easily integrates with Microsoft tools such as Dynamics 365 apps and all the office 365 apps. Dynamics 365 integration with outlook saves your time since it allows you to complete CRM tasks like Saving created email templates, Generating bulk emails, Scheduling emails, Tracking emails to CRM records directly from outlook.
The Relationship assistant easily integrates and tracks your activities, opportunities, and messages. It also generates action cards that will appear on your dashboard and relevant records in Dynamics 365, besides it also alerts you to upcoming meetings and notifies you about customer queries and assistance.
Try our Dynamics 365 CRM solutions now and sell smartly, effectively, and steadily
Boost your sales, make tactical decisions, and generate higher revenue with our Dynamics 365 solutions whether you are B2B or B2C business type or you have a startup, small business, or enterprise we are the right approach for all your needs.
Scale the Smart Way
Uncover your full business potential and benefits with us. We have a highly-skilled CRM consultant team that will help you in integrating the right Dynamics CRM apps for your business, we also have expertise in complex aspects of Microsoft stack such as power BI, Power automates, Power apps, etc.
Frequently asked questions
Our testing processes place a high priority on data security. To ensure the security of sensitive information, we adhere to a number of protocols, including the anonymization, encryption, and control of access to data. During testing, we use secure environments and data that mimic real-world scenarios without exposing sensitive information. We adhere to best practices for data protection and comply with industry standards and regulations including GDPR and HIPAA. As part of our security testing process, we employ a variety of tools and methodologies to identify and rectify security vulnerabilities.
To ensure the quality and reliability of your software solutions, we employ a comprehensive range of testing methodologies and cutting-edge tools. Our testing approach includes:
- Manual Testing: We use structured test cases to identify usability, functionality, and design issues.
- Automated Testing: Automated testing streamlines processes, improves efficiency, and ensures consistency.
- Unit Testing: JUnit, NUnit, and PyUnit are unit testing frameworks we use to validate the functionality of code units.
- Integration Testing: We verify the seamless interaction of various system components using tools such as Selenium, Appium, and Postman.
- Performance Testing: To assess system responsiveness and scalability, we employ tools like JMeter, LoadRunner, and Gatling.
- Security Testing: Our security testing includes vulnerability assessments and penetration testing using tools like OWASP ZAP and Nessus.
- User Acceptance Testing (UAT): We collaborate closely with your team to ensure that the software aligns with your end-users’ expectations.
You can count on us to improve the visibility of your website on search engines by using our SEO services. On-page and technical SEO best practices are implemented by our team, content is optimized, and search engine optimization strategies are provided to improve the search engine rankings of your website.
We adhere rigorously to project timelines and deadlines at our software development company. To ensure on-time delivery, we use meticulous project management, agile methodologies, and clear communication. Depending on the scope, complexity, and your specific requirements, we conduct a comprehensive analysis and planning phase. Our project managers then track progress continuously using agile frameworks. We maintain regular status updates and transparent communication channels. Whenever changes need to be made, we let you know promptly while keeping you updated.
Our company offers a wide range of development services, including:
- Web Development: We specialize in creating custom websites, web applications, e-commerce platforms, and content management systems.
- Mobile App Development: We develop mobile apps for iOS and Android platforms, from concept to deployment.
- Software Development: Our software development services cover desktop applications, business software, and cloud-based solutions.
- Blockchain Development: We have expertise in blockchain technology, including smart contract development and decentralized application (DApp) creation.
- IoT Development: Our Internet of Things (IoT) development services encompass connecting physical devices to the digital world.