Customer Relationship Management

It allows business to manage business relationships and the data and information assoicated with them. The idea behind CRM is to gather all information regarding a client within the organization to give a unified and holistic view of each customer.

A CRM system allows business to manage customer relationships, including the data and information associated with them.

CONTACT INFORMATION

ACCOUNTS

LEADS

SALES OPPORTUNITIES

With a CRM system, you can store customers and prospect contact information, accounts, leads and sales opportunities in one central location

On - Premise CRM System v/s On - Demand CRM System

Hardware and Software

IT Professional Required

On-Site Square Footage

Traditional types of CRM

No Hardware and Software

No IT Team needed

Management Take Place Off-Site

How CRM Benefits Your Business?

The right CRM system serves as a central dashboard for

Should you consider using a CRM system for your business?

The Customer Gap
  • Your Customers
  • Know me
  • Be relevant, on time
  • Don’t waste my time
  • Bring me value
  • Positive buying experience
  • Smart Initiatives
Your Company
  • More Pipeline
  • Up-to-date customer status Update records
  • Team Work
  • Approvals
  • Smart Initiatives
  • Go out and sell!
  • Collaboration

Manage Your Leads with All the Right Information

43%

Improved lead conversion rate

Track selling from lead to close Prioritize and route leads with business rules Know at a glance where your best leads come from Get insights with social intelligence

Turn More Opportunities into Closed Business

37%

Higher win rates

Update and share opportunity details as a team Guide rep through sales stages with Sales Path Customize opportunity workspace for your team View complete pipeline through an interactive pipeline board

Connect to Experts, Files, and Customers Faster with Chatter

44%

Sales Productivity

  • Instant communication with experts.
  • Contextual collaboration on proposals, campaigns, opportunities, and dashboards
  • Private deal rooms with customers and partners
  • Improve sales productivity and effectiveness Team Selling

OUR CRM PRODUCTS ARE

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