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Consultancy Approach
Our Strategy and Planning Services are designed to help you plot your unique journey
toward an integrated customer management vision and deal with wide-sweeping issues
like the convergence of IP services, customer management, revenue management and
network strategy.
OUR STRATEGY AND PLANNING SERVICES INCLUDE:
* IT STRATEGY AND ROADMAP
* IP CONVERGENCE ROADMAP
* CUSTOMER MANAGEMENT ROADMAP
* NEXT GENERATION REVENUE REALIZATION
* IMS PLANNING
Revinfotech offers a comprehensive suite of Systems Integration Services covering
requirements definition, end-to-end program management, migration, testing and training.
With full accountability for results, Revinfotech acts as a prime integrator by
leveraging our proven program management and large scale transformation experience
with leading service providers. We have also developed advanced methodologies, industry
best practices and pre-configured tools to deliver consistent results and minimize
your exposure to risk.
OUR SYSTEMS INTEGRATION SERVICES PORTFOLIO CONSISTS OF:
* BUSINESS REQUIREMENTS DEFINITION
* PROGRAM MANAGEMENT
* BUSINESS PROCESS INTEGRATION
* MIGRATION & CONVERSION
* LEARNING & WORKFORCE READINESS
* TESTING
* ORGANIZATIONAL
* CHANGE MANAGEMENT
Revinfotech Business Optimization services enable you to measure, improve and continuously
optimize the business performance of your business functions and operations so that
you can derive maximum benefit from existing investments.Our focused optimization
services help you assess your current business performance with respect to industry
standards, understand the gaps as well as areas of improvement, and enable you to
effectively align your operations with industry best practices.The business optimization
services are organized by specific business functions and cover areas such as Customer
Management, Revenue Management, Service/OSS Management and Digital Commerce Management.
OUR BUSINESS OPTIMIZATION SERVICES PORTFOLIO CONSISTS OF:
* CONTACT CENTER OPTIMIZATION
* CAMPAIGN MANAGEMENT OPTIMIZATION
* PRODUCT LIFECYCLE MANAGEMENT
* SELF SERVICE STRATEGY &
* PLANNING BILLING OPERATIONS IMPROVEMENT
* REVENUE ASSURANCE
* PAYMENT & COLLECTIONS OPTIMIZATION
* SERVICE & RESOURCE PLANNING
* CUSTOMER CENTRIC SERVICE ASSURANCE
* ORDER TO ACTIVATION
After that
Increase Profits
Targeted Marketing
Improving asset productivity with strategic sourcing
Making CRM work
Improve ROA
Unifying the customer contact center experience
Adding discipline to supply chain networks
Managing the IT Portfolio
Increasing the return on enterprise solutions
Improve Future Operations
Designing a better customer experience
Diagnosing supply chain problems and possibilities
Rationalizing Applications
Consolidating systems
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